T's & C's

TERMS & CONDITIONS  

1. Ordering and Payment:

• Orders are processed upon receipt of payment. 
• Prices are GST inclusive.  
• After placing your order, cancellations or revocations are not permitted. To cancel, follow the return policies described in point 3. of Terms & Conditions.  
• We accept payments through Shopify Payments. 
• Tax invoices will be dispatched within a maximum of 14 days after order placement. 
• A 2% fee is applied to credit card payments. 

2. Freight:

• Shipping costs are calculated at checkout. 
• We offer kerbside delivery only. 
• Dispatch in 2-6 working days. For urgent delivery, please contact our team. 

3. Returns & Exchanges

• Contact orders@officeinaboxonline.com.au within ten days of receipt of the order for returns or exchanges. 
• Items must be unused and in original packaging. 
• Customers are responsible for delivering the product to our facility for exchanges. 
• For exchanges, the new product will be dispatched at the customer's expense upon receiving the returned item.  
• For returns, a restocking fee of 25% will be charged, and the remaining amount will be refunded. 

4. Assembly 

• All our desk products are shipped flat-packed.  
• Request assembly instructions at orders@officeinaboxonline.com.au after the order has been placed.
• For detailed installation quotes, please send an email to orders@officeinaboxonline.com.au. 
• The installation rates provided on the website apply exclusively to CBD and metropolitan areas within major Australian cities. 

5.  Warranty

• Exclusion of liability for indirect, special, or consequential loss. 
• To obtain the warranty, contact orders@officeinaboxonline.com.au ofter placement of order. 

6. Product Information:

•  Due to the nature of textiles and natural products, shade, colour, size, weight, texture, or construction variations may occur. No claims regarding these deviations are accepted. 

7. Privacy Policy:

• Customer information is kept confidential and not shared with third parties. 
• Customer information may be used for specified purposes, including providing goods and services. 

8. Liability:

• We are not liable for any indirect, special, or consequential losses arising from the use of our products or services. 
• We reserve the right to accept or reject any offer to purchase. 
• We shall not be held responsible for any failure or delay in performance due to unforeseen circumstances, events beyond our control, or force majeure. 

9. Governing Law:

• These terms are governed by the laws of "Australian Consumer Law" and "PPSA." 
• Services shall be governed by and construed in accordance with the laws in force in NSW, Australia. 

10. Contact Information:

• For inquiries, contact us at orders@oficeinaboxonline.com.au  

11. Modifications:

• We reserve the right to update these terms as needed. 

By making a purchase, you agree to these terms and conditions.